Alfred & Victoria Associates (AVA) is one of the foremost ICT solution based company in Nigeria. We offers a wide range of services which are in high demand of today’s emerging market. AVA has three major arms which have been streamlined to meet our customer’s needs. Start a new career today with Alfred and Victoria Associates.
Alfred and Victoria Associates recruitment is to fill the position below:
Job Title: Shift Operations Manager
Employment Type: Full-time
- A Shift Manager is responsible for overseeing the operations of the company. A Shift Manager may also dictate employees’ hours, adjusting them to fit best with pay and overall needs.
Also Apply For: MTN Nigeria Recruitment (6 Positions)
Roles & Responsibilities
- Assign tasks to staff.
- Supervise staff throughout the shift.
- Monitor inventory levels.
- Order more inventory as needed.
- Ensure that enough staff members are present for the shift.
- Balance the cash register at the end of the shift.
- Manage bookings.
- Resolve conflict between staff members.
- Monitor and supervise the timely arrival of scheduled employees, be aware of unforeseen challenges like scheduling conflicts and see to it the business is adequately staffed
- Receive feedback from customers and resolve any complaints.
- Address customer concerns in reference to products, services rendered or employee interactions
- Actively seek to resolve any concerns while adhering to the company policy and standards of behavior
- Train new hires on the standards and procedures of the company, from how to handle a negative customer experience to how to properly serve customers
- Oversee and administer tests to see that all employees have a firm understanding of company policy, such as schedule changes and calling into work
- Recognize outstanding employees for exemplary work and call attention to workers that are professional and meet their goals.
Also Apply For: First Bank of Nigeria Limited Recruitment (5 Position)
- HND or Bachelor’s Degree or its equivalence in Business Administration, Behavioral Science, or Management. Any professional certificate in a relevant field or industry will be an added advantage.
Years of Experience:
- Minimum of 7 years of experience in a relevant field or industry.
Skills & Competence Requirement:
- Experience working in a managerial position.
- Excellent interpersonal and communication skills.
- Natural leadership abilities.
- Knowledge of bookkeeping software.
- Ability to multitask.
- Ability to remain calm in stressful situations.
- Ability to properly and accurately assess situations quickly while adhering to company policies
- Ability to work in a standing position for hours at a time
- Facilitate a positive environment and support a safe and productive workplace
- Proven leadership and experience managing a diverse team is preferred
Application Closing Date
10th August, 2023.
Also Apply For: Ascentech Services Limited Recruitment (8 Positions)
Method of Application
Interested and qualified candidates should send their CV to: email@example.com using the job title as the subject of the mail.
If you think this job post can be helpful to someone else, please share it on Facebook, Twitter, WhatsApp, LinkedIn or Telegram using the buttons below. Thank you