Konga Nigeria

Konga Nigeria is the biggest online mall in Nigeria. The platform was established in 2012 and our mission is to become the engine of E-commerce and trade not only in Nigeria, but in Africa. See more Konga Nigeria Job vacancies Here >>


Konga Nigeria

Konga Nigeria recruitment is for the position below:

Job Title: Direct Sales Agent
Locations: Admiralty, Ajah, Cherubmall, Gbagada – Lagos and Saka, Ibadan – Oyo
Employment Type: Full Time
Department / Division Unit: Konga Retail
Reporting Relationship: Reports to The Store Manager
Hours of work: 8 am – 6 pm

Job Objectives / A Brief Overview of the Role

  • DSA are responsible for communicating the benefits of the company’s products to drive sales.

Working Relationship:

  • Internal: Trading Team, Retail Head, Supply Chain Operations, Logistics,
  • Retail Operation Team.
  • External: Customers and OEM.


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Job Duties / Responsibilities / Accountabilities

  • Selling products and services using solid arguments to prospective customers
  • Performing cost-benefit analyses of existing and potential customers
  • Maintaining positive business relationships to ensure future sales
  • Present, promote, and sell products/services using solid arguments to existing and prospective customers
  • Perform cost-benefit and needs analysis of existing/potential customers to meet their needs
  • Establish, develop, and maintain positive business and customer relationships
  • Reach out to customer leads through cold calling
  • Expedite the resolution of customer problems and complaints to maximize satisfaction
  • Achieve agreed-upon sales targets and outcomes within the scheduled time.
  • Coordinate sales efforts with team members and other departments
  • Analyze the territory/market’s potential, track sales, and status reports
  • Supply management with reports on customer needs, problems, interests, competitive activities, and potential for new products and services.
  • Keep abreast of best practices and promotional trends.
  • Continuously improve through feedback.

Key Performance Indicators

  • Near zero incidence of customer complaint/negative.
  • Near zero incidence of untimely response to an escalation
  • Near zero incidence of untimely order delivery
  • Knowledge and Experience


  • Degree in Business or a related field
  • Strong interpersonal and communication skills,
  • Microsoft package proficiency.


  • Proven work experience as a Sales Representative
  • Excellent knowledge of MS Office
  • Highly motivated and target driven with a proven track record in sales
  • Excellent selling, negotiation, and communication skills
  • Prioritizing, time management, and organizational skills
  • Ability to create and deliver presentations tailored to the audience’s needs
  • Relationship management skills and openness to feedback.


Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should forward their updated CV to: careers@konga.com using the Job Title as the subject of the mail.

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