Erisco Foods Limited is an indigenous food product processing company, incorporated in Nigeria in 2004 and started operations in 2009. See more Erisco Foods Limited Job vacancies Here >>
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Erisco Foods Limited Recruitment is for the position below:
Job Title: Customer Service Officer
Location: Lagos
Employment Type: Full-time
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Job Summary
- We are looking for a customer service officer with superior communication skills and a great work ethic to join our team.
- As the customer service officer, you will work directly with customers to meet their needs, answer their questions and provide support.
- You must also be a keen note-taker who is adaptable and optimistic.
Duties and Responsibilities
- Answer customer inquiries via phone, email, and in-person
- Direct customers to online resources
- Update customer records in the system, including notes about interactions
- Pitch ideas for improving customer care
- Create and maintain reports about customer interactions
- Attend weekly staff meetings
- Participate in team-building activities
- Develop a rapport with customer
- Make recommendations to management to improve customer experience
Requirements and Qualifications
- Associate or Bachelor’s Degree preferred
- 2 years’ of experience using Microsoft Office
- In depth knowledge of office equipment
- Previous experience in an the role or a similar role
Application Closing Date
31st August, 2023.
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How To Apply:
Interested and qualified candidates should send their CV to: recruitment@eriscofoodsltd.com.ng using the job title as the subject of the email.
Note: Only qualified candidates will be contacted, kindly read through the requirements before application.
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