Security Control Room Supervisor Job at APM Terminals

Job Title: Security Control Room Supervisor
Ref No. R71666
Location: Port Harcourt, Rivers
Job type: Full time

Purpose

• Supervise control room operations to support the coordination of security operations in implementing and executing APMM Global Security Framework and the Port Facility Security Plan.
• Supervise the security control room function handling day-to-day routine and emergency activities for the control room staff (including contractors).
• Support security operations through proactive identification and assessment of suspicious activity, ensuring response to alarms, and alerts for timely 24/7 investigation and deployment of response mechanism(s) as per SOP’s.
• Support HSE operations through proactive identification and assessment of all safety infractions and near misses; daily report and image capture to support investigation and continued improvement.
• Display control room technical expertise and knowledge to support security operations and continued uninterrupted ISPS Code compliance in the Terminal.
• Assist in the delivery of WACT Duty of Care risk mitigation (ensure no harm) locally inside the terminal.
• Support the Security and Business Resilience vision, including role modelling and team leadership, and take an active role in ensuring that the Security Risk Management Operating System is embedded successfully.

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Principal Accountabilities

• Supporting the Terminal Security Manager with the implementation of a robust security risk management programme.
• Ensuring compliance with APMM Global Security Framework, ISPS Code, APMT Ways of Working further implementing and upholding all relevant standards and ensuring local regulatory compliance.

APMT Security Processes:

• Provide a safe and secure operating environment for WACT staff to work within.
• Maintain operational command of the security control room assisting in the coordination of terminal security operations to pro-actively identify security threats, provide timely and accurate reporting and coordinate response mechanism(s) to support business continuity.
• Develop, oversee, and implement the control room procedure and where required, ensure same is communicated, executed, and tested on a regular basis.
• Provide evidence gathering capability in support of internal investigations utilising live and recorded video surveillance footage and access control events.
• Ensure regular checks are conducted on all equipment, hardware, software, and systems with an effective reporting mechanism to identify and escalate critical issues and minimise downtime.
• Manage the schedules of control room personnel, tracking attendance end ensure effective delivery of service 24/7.
• Provide a control hub and key contact for all security communications.
• Maintain visitor’s logbook, issuing and receiving of keys.
• Conduct effective performance evaluations and mentor control room personnel to ensure best practices, team cohesion, competency, and continuous improvement.
• Maintain a thorough awareness of company security policies and procedures.
• Proactively maintain and improve own Security Supervisory competencies in consultation with Terminal Security Manager.
• Ensure all incidents reports are completed and delivered in a timely manner.
• Oversee all necessary training modules and procedures for control room security staff.

Managing Stakeholders:

• Provides technical security supervisory expertise and knowledge to facilitate business security objectives.
• Establish and maintain networks within the organisation, to leverage support and engage in information and intelligence sharing to support a stronger security environment.

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Critical Qualifications / Skills / Experience

• Accredited professional certification in control room operations and video surveillance systems
• 2 years + experience in a Control Room supervisory role
• In depth-knowledge of control room operations including:
• Operating, monitoring, and management of video surveillance, access management, and vehicle tracking systems
• Emergency response procedures and incident management
• Excellent written and verbal communication skills with the ability for effective oral and written briefs
• Demonstrated knowledge of Microsoft Office Software and computer systems within a control room environment
• A high degree of self-motivation, positive attitude, and drive with the ability to contribute to a team-based work environment
• A demonstrated continued professional development within security field of operations
• Highest level of integrity, tact and discretion, and the ability to solve practical problems quickly and efficiently in high stress situations
• Logical and efficient, with keen attention to detail.
• Valid driving license.

Learning & Career Opportunities
In this position, the incumbent will have an opportunity to acquire skills and knowledge in the following areas:

• Personal and professional leadership in a dynamic environment.
• Terminal security operations.

Application Closing Date
Not Specified.

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How to Apply
Interested and qualified candidates should:
Click here to apply online

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