Khenpro Global Services is an employment agency tasked with finding skilled people for various job categories so they may effectively contribute to the expansion and long-term development of the firm. See more Khenpro Global Services Job vacancies Here >>
Khenpro Global Services Recruitment to fill the position below:
Job Title: Restaurant Manager
Locations: Ikotun and Festac, Lagos
Employment Type: Full-time
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- Coordinate daily Front of the House and Back of the House restaurant operations.
- Deliver superior service and maximize customer satisfaction.
- Respond efficiently and accurately to customer complaints.
- Organize and supervise shifts.
- Promote the brand in the local community through word-of-mouth and restaurant events.
- Recommend ways to reach a broader audience (e.g. discounts and social media ads).
- Ensure compliance with sanitation and safety regulations.
- Manage restaurant’s good image and suggest ways to improve it.
- Control operational costs and identify measures to cut waste.
- Create detailed reports on weekly, monthly and annual revenues and expenses.
- Train new and current employees on proper customer service practices
- Implement policies and protocols that will maintain future restaurant operations
Requirements and Skills
- Candidates should possess a B.Sc / HND / NCE / OND qualification with 1 – 3 years of work experience.
- Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role.
- Proven customer service experience as a manager with ability to remember and recall ingredients and dishes to inform customers and wait staff.
- Acute financial management skills.
- Strong leadership, motivational and people skills.
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Application Closing Date
21st August, 2023.
Method of Application
Interested and qualified candidates should send their Curriculum Vitae (CV) to: email@example.com using the Job Title and Location of choice as the subject of the mail.
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