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Green Africa Airways Limited Recruitment is to fill the position below:
Job Title: Duty Officer
Location: Sokoto, Nigeria
Job Function: Airport Services
Employment Type: Full Time
Experience level: Mid
Workplace Type: Onsite
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Job Role
- Supervising resource utilization to meet Green Africa’s standard while balancing customer service and accounting requirements
- Providing leadership and direction for assigned staff over a 7day shift covering all daily flights, to achieve departmental goals for productivity and quality
- Providing correct information regarding fares, ticketing, product knowledge and refunds to airport front level staff
- Maintaining accurate records and update PNR files
- Supervising all Reservations & Ticketing team activities in both back office and front desk to optimize all customer interactions into potential sales outcome
- Ensuring all agreed SLAs, safety standards and procedures are adhered to by all internal and external parties
- Ensuring all in-house teams and third parties adhere to agreed working practices/guidelines to ensure safe and on time turnaround
Qualifications
- Bachelor’s Degree or Higher Diploma in any field
- 2-3 years proven experience in a similar role
- Advanced computer skills and high attention to detail
Must have skills:
- Excellent communication and interpersonal
- High-level numeracy
- Must be willing to work outdoor weather conditions under time pressure
- Advanced computer skills and high attention to detail
Good to have skills:
- Problem-solving skill
- Attention to details
- Ability to remain calm personality in difficult situations
- Adaptability to varying weather conditions.
Application Closing Date
Not Specified.
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How To Apply:
Interested and qualified candidates should:
Click here to apply online
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